Need tech support ASAP to solve referral problem in the site

Supatra0
Level 2
San Mateo, CA

Need tech support ASAP to solve referral problem in the site

I have referred a friend to be a new host on air BnB.  We were together when I helped her learn to navigate the webite and input all the features of her condo. The sign-up pages asked for her e-mail adress, but never for her name. I thought it will come at the end, but the request for her name or her personal profile never appeared. When we finished inputting all the detais asked, we wre horrified to find that her condo showed up in my site as my additional listing. Now what do we do? I need an air BnB tech support to converse with me immeidately to move her condo to her listing. I have all her information that was never asked

 

1 Reply 1
Clare0
Level 10
Templeton, CA

@Supatra0 Oh no! You'd better contact Airbnb for their assistance in sorting this out! When your friend signs up eventually, make sure she does so using your referral email otherwise Airbnb won't know your referred her.  Click on the link below to see all the ways to contact Airbnb.  The simplest solution might just be for you to delete the listing and then have your friend create a proper account. 

 

Good luck!