Responding to inquiries that don't read

Responding to inquiries that don't read

My listing was suspended awhile back because I wasn't responding to the inquiries I was receiving.  My listing clearly stated that a 5 night minimum was required.  I was getting all these inquiries for one and two nights or a weekend.  I got tired of responding.  Airbnb suspended my account for not responding.  Is there any requirement that guests have to read the ad before inquiring or that I don't have to respond if their requirements don't match my listing?

Thanks!

Minneapolis, MN

2 Replies 2
Hilary-And-Ed0
Level 10
Brookline, MA

Do you have a five night minimum stay in your availability settings?  If so, people shouldn't find you if they are looking for shorter stays.

 

If you are listed as having a 5 night minimum and you are still getting enquiries for shorter stays, I would contact the company and let them know.  You shouldn't be suspended for a glitch.

Andrea9
Level 10
Amsterdam, Netherlands

@Jeff178

 

Your listing settings clearly say 3 nights minimum. This overrules any text specification you may have included in your description.

As @Hilary-And-Ed0 mentioned, you must change the settings accordingly to not get all these less than 5 night inquiries.

 

Important:

what airbnb says about inquiries and requests