Hosting

I had a potential guest today ask in a roundabout way for a discount ( I assume that, as he asked it the price was fixed as he wanted to stay but it was out of their price range!) I then noticed it said he was also an airbnb host, but couldn't see which p... Latest reply by Suzanne302

I have a guest coming in the middle of it and there is not much I can do to ensure the water pipes don't freeze. Should I just let the guest know and see if they want to cancel...or go ahead and cancel the reservation? The option to leave water running ov... Latest reply by Irene531

The sharing community is based upon open, honest communication, so the fact that Airbnb allows guests who have never stayed in a listing to leave a review is illogical and fraudulent. #honestreview #transparency #sharingcommunity Latest reply by Susan1028

I've had a number of occasions now where guests book for one person and then have more people staying and Airbnb does nothing to support the host. Today I had a guest due to check in, they said in messages that the booking was for a couple, husband and w... Latest reply by Susan1028

wanted to unbook immediately, but you had a strong policy of not returning money back. I am one of such hosts. Two of my weird cases were when: 1) Girl booked for few days, read the rules, wanted to unbook immediately saying that she missed the right date... Latest reply by Emilia42

alguien mas le ha desparecido el apartado de valoraciones generales recientemente, tanto en la web o app no me sale ya y desde airbn no me dan ninguna solucion . Dicen es un bug y asi ya ha pasado 3 semanas, ademas para mi gusto la valoracion general es...

Hi, I have sent several invitations to a friend so she can be my co-host. whenever she tried to accept the invitation the " I accept"button does not activate. What should she or I do? I have tried to get in touch with a specialist from AirBnb but they jus... Latest reply by Helen-And-Mario0

Property occupied by AIRBNB for sale/for rent: POLICY ON VIEWINGS BY PROSPECTIVE BUYERS OR RENTERS: What is the policy for showing a property to prospective buyers and long-term renters when it is occupied by an AIRBNB guest? Latest reply by Allison2

Guest made reservation for 2 to check in 12/8....he was not present at check-in. I hired a greeter to check-in his wife and 2 daughters he arrived a week later (4 guests vs 2). My home was thoroughly cleaned prior to their arrival which can be verified by... Latest reply by Jeff541

I'm missing a top sheet and several towels, and a spoon after someone left. Anything I can do? Can't replace matching. So I ordered entirely new sets of sheets (which were only 3 months old) and all new towels (again, only 3 months old). Not sure what I'l... Latest reply by Paul1516