I had a guest instant book for a checkin today. We have a st...
Latest reply
I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
Latest reply
Sign in with your Airbnb account to continue reading, sharing, and connecting with millions of hosts from around the world.
This is most annoying.
When a guest is attempting to book, why does their lack of fiscal responsibility and soundness result in my calendar being blocked? No one holds my tickets, shopping cart, seat etc., when I buy something online with a credit card that doesn't work. Why should my calendar be blocked for 24 hours while they straighten out their mess?
There should be a line in the reservation request informing hosts of this before we agree to accept the request.
"You just got a request for <dates in the future>. YOUR GUEST'S PAYMENT INFORMATION HAS NOT BEEN VERIFIED. Accept if you can host, or decline if these dates don’t work for you."
The HELP says there seems a way for hosts to not allow it, but i do not understand it, even when i look at the Dutch translation :>(
"Hosts replying on web will have the option to give guests a 24-hour window or not. If the host would prefer not to allow a 24-hour window, the request will be canceled penalty-free for both host and guest."
Quoted from:
@Emiel1 yes it is true, you can decline the booking without payment by using web version. I hope this option still available.
When I logged on to the web version I did see that his payment was still pending, but I had already accepted the booking, so I don't know if that message was there before. So now I'm annoyed that I have to use the web version to know if guests have payment issues. 😉
I lost an 11 day renter because of this. I will definitely be more careful when I accept a booking. "Accept if you can host, or decline if these dates don’t work for you." What if the dates work for me and I can host but I don't want my calendar blocked by someone who hasn't paid?