You haven't made payout and nobody from airbnb replies here or on facebook page

[Dinka0]

Hello!

MY guest have arrived 30th August and they stay till 8th September. Airbnb haven't release any payment for that reservation. Usually you release payment for reservation day after guest's arrival.

Do you know why you haven't released payment? Here is reference number of that reservation "MAS42K"
Do you know why there is no possibility to easily find any support contacts for Croatia?
Also I will cancel all my future reservations and I will tell guests to leave immediately my apartment if someone doesn't reply to me within next 5 hours.

Thanks

[Andrea9]

@Dinka0

You will need to contact Airbnb for that. We are only hosts here.

Find how to contact Airbnb i this post and mark it for future reference:

How to contact Airbnb and other topics

You can also type 'contact Airbnb' in the search box on this community forum.

[Alice-and-Jeff0]

Dinka, 

From the help center:

When you get paid: https://www.airbnb.com/help/article/425/when-do-i-get-paid

• Bank transfer or international wire: 3–7 business days -- you are only on business day 4 as of this morning.  In the US there was a National holiday on Monday, Sept 5 and the banks were closed.  

See that box up there in the right hand corner that says "search for anything...."  Enter in "Contact Airbnb" and in the search results you'll get a Community Guide to Contacting Airbnb.  There provides all the ways you can contact them.

You are posting in a host forum, threatening us that you will cancel all your reservations is not only childish but completely unprofessional.  If you should cancel - Airbnb will fine you.  You should read about that in the Help Center as well.  https://www.airbnb.com/help/article/166/cancel-a-reservation-as-a-host

https://www.airbnb.com/help/article/990/how-do-host-cancellation-penalties-work

Good luck.   

[Veselina0]

Hi Dinka, 

I had the same issue with a payout I expected on Aug, 31st. However, I hosted two more guests after that and both payments were paid out promptly and are already in my bank account.

I still need to write to airbnb and find out why the 31.08 one was not paid (the guests were very happy and gave a high rating, so no issues there), but maybe the above info will help you decide on cancelling your next reservations.  

Good luck. 

Vessi