Hosting

HiDoes anyone know how to get your place added to Google Maps as one of those little pink bed icons?Example: This is Google maps Australia BTW. We already have our place set up on https://business.google.com/ and it does appear on google maps, but only if...

I had a guest who left my apartment in a dirty condition: there were many dirty dishes in the sink and the overall look was very dirty. However, he left me a feedback that when he moved in he allegedly saw dust and dirt, which could not be possible as the...

Dear community of hosts !Hope everyone is well and safe . I am reaching out to see if any of you had experienced a significant delay in payouts of completed reservations from @Airbnb . If yes please guide me through on what it needs to be done in order ... Latest reply by Maria12494

I have asked my guests to turn off the heater in their bedroom when they leave the house for the day. They ignore me. What can I do? This is not only expensive but a fire hazard! Latest reply by Ronnie19

Has anyone received any compensation from Airbnb per Brian Chesky and Airbnb to reimburse Hosts for covid-19 cancellations?Thanks for sharing. Latest reply by Toetsie0

Hi We just had a guests that utilised our basement flat for the last few weeks and have decided to check out a few days earlier than expected. I have received the full payment and they are not requesting a refund for the lost days, but would it be possibl... Latest reply by Melodie-And-John0

In his latest Host Update, CEO Brian Chesky talked about how we’re prepping hosts for the future of travel, and answered more of your top questions. Here are some of the highlights: Introducing our Enhanced Cleaning Initiative: An expert-led cleaning... Latest reply by Bridget76

My long-standing super-hosted guest suite in my home is located in upstate NY, where the state is currently on “PAUSE” — everything except essential business is closed. But hotels and other accommodations ARE deemed essential. This region may or may not r... Latest reply by Patti4

I found this article interesting, perhaps will help to put things in better perspective.https://www.syncbnb.com/blog/how-the-large-otas-handled-the-covid-19-crisis/ Latest reply by Huma0

Does anybody know the policy regarding guests who can still write reviews even if they do not stay at the villa? They want to cancel their reservation but cannot be refunded because they are in the "no-refundable" time a little before they arrive. Which i... Latest reply by Sarah977