Hi there,For the past 2 reservations I have not received an email notification with the invoice and payment info. I'm not sure why that is.I have gone through all suggested things in the help centre, but have not gotten to the bottom of it.How can I get i...
Latest reply by
Filipe9
I've been using airbnb for several years and have stayed in approx. 12-15 apartments (some with friends) in the US and EU. I'm begging that there be an option in the search filters to check NO PETS ALLOWED, for people who have allergies. I am very aller...
Latest reply by
Jennifer143
Hello,I have altered a reservation as the price was only for 3 people instead of 4. The guests tell me that they are told they will have to pay £19 fees for cancellation if they accept the change. I have had to do that before and it worked well and guests...
Latest reply by
Clare0
I do charge a $7 cleaning fee, but my latest guest is requiring extra cleaning. He was here for a body building competition and my white bathroom is a spray tan disaster. I feel like I should get extra compensation for this cleanup, but it also seems not ...
Latest reply by
MaryAnne3
Hi I am going to move house soon and want people to see my reviews from my current property when they want to stay in my new one. Any advice as to how to go about this? Thank you!Hannah
Latest reply by
MaryAnne3
Hi all, I've just receive my first review (even though I've had a few guests) and was totally surpised by the star rating they gave me. I feel it's completely unwarranted and is going to reflect badly on my listing page. I take great pride in cleanliess a...
Latest reply by
Edward20
I had a lady bring her boss home to my apartment and suggest that the guest should be able to stay till 3am the next morning for free. She didn't want to pay for the extra night she had to stay and work.
Latest reply by
Amaris0
hi there I would like to change my personal bank details that are listed on airbnb.. i understand i need to go into ADD PAYOUT.. but then.. which address is the system requesting here... my personal address or the banks address? CAN YOU provide me with a ...
Latest reply by
Elizabeth105
Why is it soooooooooooooooo difficult to contact AirBnb? I DONT want to read topics about anything they come up with (totally unhelpful)I DONT want to engage in conversations with other membersI DONT want to be redirected in circles all the time I WANT to...
Latest reply by
Amaris0