Hello,I have altered a reservation as the price was only for 3 people instead of 4. The guests tell me that they are told they will have to pay £19 fees for cancellation if they accept the change. I have had to do that before and it worked well and guests...
Latest reply by
Clare0
I do charge a $7 cleaning fee, but my latest guest is requiring extra cleaning. He was here for a body building competition and my white bathroom is a spray tan disaster. I feel like I should get extra compensation for this cleanup, but it also seems not ...
Latest reply by
MaryAnne3
Hi I am going to move house soon and want people to see my reviews from my current property when they want to stay in my new one. Any advice as to how to go about this? Thank you!Hannah
Latest reply by
MaryAnne3
Hi all, I've just receive my first review (even though I've had a few guests) and was totally surpised by the star rating they gave me. I feel it's completely unwarranted and is going to reflect badly on my listing page. I take great pride in cleanliess a...
Latest reply by
Edward20
I had a lady bring her boss home to my apartment and suggest that the guest should be able to stay till 3am the next morning for free. She didn't want to pay for the extra night she had to stay and work.
Latest reply by
Amaris0
hi there I would like to change my personal bank details that are listed on airbnb.. i understand i need to go into ADD PAYOUT.. but then.. which address is the system requesting here... my personal address or the banks address? CAN YOU provide me with a ...
Latest reply by
Elizabeth105
Why is it soooooooooooooooo difficult to contact AirBnb? I DONT want to read topics about anything they come up with (totally unhelpful)I DONT want to engage in conversations with other membersI DONT want to be redirected in circles all the time I WANT to...
Latest reply by
Amaris0
I have just got my first booking for my villa in Cyprus through AirBnb. The guest booked for three weeks, arrived yesterday and has decided he doesn't like my villa and wants to leave quoting spurious excuses. I can't believe AirBnb have allowed him to ca...
Latest reply by
David126
I seem to be caught up in the problem affecting Australian pricing. My currency is correct and yet if I do a test and request to stay at my place for two nights mid week (according to my calendar its $275 per night = $550) its displaying at $756. I haven...
Latest reply by
Matthew57