Hosting

We have the superhost status for more than a year now.What worries us is that we keep getting really great reviews and all 5 stars on the page. But the 5 star rating keeps droping. Now it's below the superhost level. It used to be 100% than it started dro...

You can view the replay here:http://tiny.cc/PhotosReplayI love taking photos… No, not just selfies! I love taking all kinds of photos. So, on this week’s Play the Replay, “Spring Clean Your Airbnb Challenge: Cleaning Your Photos”, we discussed just that, ...

I do b and b and am moving. I need to talk to some one at air b n b about it as taking my bookings with me and will be re listing at new address

Hello all,I am in need of some advice/tips.I opened the door to a guest, who was 2 hrs late for check in, and when he appeared at the door he had the driest, scaliest, flaky skin with bright red patches all over.Being polite and courteous as always, i enq... Latest reply by Kevina0

I was wondering if anyone could inform me on their payout process and how long it took to be "ready"? I listed my payout information over a week ago and already had my first guest but my payout status is still "pending verification" and have yet to get th... Latest reply by Clare0

Hi! I am new to airbnb but finally am using it after creating an ad in 2014. I am a property owner, and I have several reviews of my property on other websites, but no reviews yet on airbnb, is it possible to post my reviews copying them from other websi... Latest reply by Clare0

Hi,I have a problem during my bank transfer setup, step 2.I wrote all field but i cannot enter the next page. how can i do?

I live in an apartment style Condo, you have to have a key to access the building and a different key to access the Condo, what is the best way to do this? Thank You! Latest reply by Gina12

I added some text to my listing photos today and now my listing is 'Temporarily unavailable'. I have a guest wanting to book with me and I am desperate to get back up again. Does anyone know what I should do? I tried calling the UK help telephone number b...

Hi,I'm having a hard decision. A group of guests have booked a room awhile ago and they cancelled it because one of the traveler on the trip cancelled them so they cancelled me and ask if they could get the full refund. I set the strict policy. What shoul... Latest reply by Eileen4