I added some text to my listing photos today and now my listing is 'Temporarily unavailable'. I have a guest wanting to book with me and I am desperate to get back up again. Does anyone know what I should do? I tried calling the UK help telephone number b...
Hi,I'm having a hard decision. A group of guests have booked a room awhile ago and they cancelled it because one of the traveler on the trip cancelled them so they cancelled me and ask if they could get the full refund. I set the strict policy. What shoul...
Latest reply by
Eileen4
There are some places where I live that are not listed in Airbnb's Guidebook choices. How would a business get on that list?
Latest reply by
Fiona-and-Keith-and-Fami0
How will I know, as a host, that the reservation as confirmed and paid by the tourist?so I can call the person incharge of the keys to meet my guests.
Latest reply by
Clare0
Boa tarde.Tenho um hóspede em potencial que está tentando pagar pelo cartão de crédito nacional no Brasil e diz que o site está dando mensagem "Detalhes do pagamento incorretos". Alguém tem uma ideia do que pode ser o problema?Infelizmente eu não tenho co...
Latest reply by
Clare0
a potential guest I gave a pre apporval to has only put down one guest, but I realized that she indicated she wants to bring 6. I told her she has to declare all six ( the charge goes up per guest after 4) can I change the amount of guests or am I stuck.....
Latest reply by
Michelle78
Hi, It appears that the system (Airbnb) did not send myself (the host) a message/email/link/reminder/alert to review the last guest. For two previous visits I did get the alert/email, but for this last visit, for which the guest had left 3 days ago, we di...
Latest reply by
Roberta38
Hello,I would like to rent out one of my rooms via Airbnb in Hamburg. I am wondering if it is still a legal activity, to rent out the room of the apartment that I am also living in. Who is the autority to ask this question? Second issue is, do i need to p...
Latest reply by
Annabelle---Torsten0
I am unable to leave a review, this is the first time I have had this problem. My guests left Monday and this is Wednesday eveningso therefore I should have received the message. I can't seem to figure out how to go about doing this without the messagefr...
Latest reply by
James81