Hosting

I am a host and sent a pre-approval to a guest but now I want to cancel it and accept someone else, I don't see an option to cancel the pre-approval that I sent Latest reply by Gerry-And-Rashid0

How to withdraw a per-approval?

I have Airbnb guests coming next week and just found out that our home owners insurance won't cover any guests booked through a 'third party' AKA Airbnb! Yikes! Any Canadians out there that have the same problem? What do you do about insurance? I would be...

Hi there, I just deleted photos from the wrong listing and don't have them saved. Ahhhhhhh! Would you be able to help retrieve those for the listing in some way by contacting Airbnb? Thanks!

Our flat is in Skokie, IL, which is adjacent to Evanston, IL. When travellers request Skokie, IL, our listing appears along withmany Evanston, IL listings. However, when Evanston, IL is requested,my listing (and all Skokie listings) don't appear!It would ...

HiIt's the first time I have not been given the options to review my last guest - Teri.Is there a fault with the system? Please can you look into it from your side.Many thanksJenna

Guest wanted two nights and I could only offer one night so the acceptance and cancellation took about 10 minutes...the $100 penalty is outrageous and unconscionable. Under California law, it is illegal. The fact that I am unable to directly discuss and a...

Hi, a guest made a reservation for a house and I wrote to them on the day to ask what time they would arrive. They didn't write back. We waited for an answer all day and evening, and having not heard from them, we eventually went to bed (at around 11pm, w... Latest reply by Monica4

How do I go about doing this? Currently I can only do this by creating a new listing as far as I can tell. Thanks.

Sent: Wednesday, March 23, 2016 10:50 AMTo: 'Airbnb'Subject: RE: Reservation *** on March 25, 2016 Canceled Dear AirBnb, We thank you for your mail and confirm we have cancelled this booking on our side. Please note that our cancellation terms a...