I have a guest who wants to stay extra days. I've gone in to the reservation and clicked the Change reservation button, entered the new departure date and submitted the request. But my guest has not gotten any request from Airbnb concerning this. If I ...
Latest reply by
Mark53
Does anyone know how to prevent Airbnb from emailing you constantly if the boxes for email alerts are already unchecked? Also, it seems to be constantly be stuck on USD even though I live in the UK. Any advice?
Latest reply by
Clare0
Can any of you experienced Airbnb hosts advise me on what I can claim against my income from hosting for example food and wine, cleaning or a portion of the airconditioner I have installed. Unfortunately I had to cancel the meeting at the Opera House rece...
Latest reply by
Lizzie
Help! Guests are arriving with printed AirBnB receipts that indicate reservations for 2 nights, but AirBnB only charged 1 night. The guests' receipt also says that they are paid in full. We try to be gracious, but we can't have our guests only pay half. ...
We are new airbnb hosts. Our second guest made a two night reservation but had to cancel and requested a full refund. Because we had been out of town we had to contract for housekeeping services who charged extra because of the rush. We're willing to r...
Latest reply by
Cliff0
A guest has contacted me to say they cannot come at the time of their original booking but if possible they want to change their booking to July. I have a different minimum stay in july. they are refusing to cancel the original booking (so it is still blo...
Latest reply by
Jeet0
Our street does not appear on Google Maps or Bing maps so the Airbnb site just picked a nearby street and gave it as our address. The site does not allow us to change this fanciful address, about 10km away, so guests are totally confused about where they...
Latest reply by
Jeet0
Dear i have a question, sometime host ask us to book ticket, car or whatever service. I usually top up 10% as a service fee. And this request normally happen before the guest's check in. I have two concerns if I use the request for extra service in the ...
Latest reply by
Jimena1