Hosting

Hi, I've just a had a reservation inquiry for the new year's on our property and the guest is interested in reserving and is a profile that we would accept. But there is the question, they ask me to make a special offer of 900 dollars from the 26/12/2015-... Latest reply by Terry11

A recent guest left a public review saying she enjoyed her stay, but then in her private comments she said she thought it was unfair that I did not refund a portion of or all of her rent because the TV was predicting rain. She then left a 2 star review wh... Latest reply by Clare0

I got strict cancelation policy however I want to refund more than 50% but the system does not allow me to do it... Is there a way to do it? Latest reply by Marit-Anne0

If I use a special offer to collect occupancy tax, does AirBnB base their fee on the total? Latest reply by Kristin6

Guest stay with us before and come back again.Recently i have hosted and guest left the review which is not what it is. Eg, as our check in time is 2 PM but guest arrived very early morning. As our room is not available yet because preious guest has not c... Latest reply by Evelyn0

I am missing a payment of $86 from Airbnb How do I contact them about this? Latest reply by Clare0

Hi thereI have been away from home and had a guest while I was away, my friend checked them in and they had free reign of my home. I reviewed them while I was away but when I've come home there are things missing and broken. What can i do? Latest reply by Jeet0

A guest and I agreed on a discounted nightly rate which i revised and sent as a "Special Offer" however the guest sees something completely different to what I see. Please help! Latest reply by Clare0

What recourse do I have as a host, if something is missing from my home? How do I file a claim with Airbnb? Latest reply by Gerry-And-Rashid0