The guest says she tried to book but then her money was refunded. I pre approved her but never received notice of her confirmation. Now her booking shows up in my calendar but not under my reservations!
Latest reply by
Marit-Anne0
Hi,I had Flexible Check in and Check out selected however I changed the values and now wnat to revert back to Flexible Check in and out however I cannot select "Flexible". The page defaults back to 12:00AM (midnight) for both fields.Can you this be change...
hey guys have a guest who is not following our rules that I emailed and put in the studio apartment. loud and partying as well last night brought a local young man back to the house. we have a place in Nicaragua. I have someone dealing with it today, how...
Latest reply by
Clare0
I cancelled a guest but my calender is still showing as blocked, which is preventing someone else from booking, I keep refreshing to no avail.
Latest reply by
Anonymous
My cover photo is fuzzy. I took it with my cell phone. The file on my computer is larger and clear but on the airbnb site it's small. The expanded cover photo on my listing is not clear and not flattering. Any suggestions? Thank you!
Latest reply by
Dede0
I choose the pre-approve option instead of instant approval option in the guest inquiry process. Until last month, the airbnb system allow host to pre-approve the guest request and the guest's credit card will not be charged unless the guest press the "bo...
Latest reply by
Clare0
Hi, I've just a had a reservation inquiry for the new year's on our property and the guest is interested in reserving and is a profile that we would accept. But there is the question, they ask me to make a special offer of 900 dollars from the 26/12/2015-...
Latest reply by
Terry11
A recent guest left a public review saying she enjoyed her stay, but then in her private comments she said she thought it was unfair that I did not refund a portion of or all of her rent because the TV was predicting rain. She then left a 2 star review wh...
Latest reply by
Clare0