Hosting

It seems like they are using BOTS to approve our listings because they flag completely nonsensical things as needing "fixes." Eg., we have a vacation home in the Catskill Mountains of UPSTATE NY and they asked us to prove we have a HEATING sytem. REALLY??... Latest reply by Lucia152

Hi, I am host and have a booking for a guest in October. We have both come to the agreement that we would like to cancel the booking. Now the best way is for the guest to cancel, which he would like to do but he will be paying the Airbnb service fee. A... Latest reply by Claudia1655

Hi I've noticed inconsistancies when it comes from using the web based AirBnB and Mobile for check in. For example on the web based platform you can't change check in instructions such as a Smart lock code or how to get in. But on mobile you can provide p...

Hi everybody! I’m a relatively new host and new to the community, and I’m looking for some advice. So far hosting has been going well for me, however I have had two recent guests that have left some constructive private feedback around the amenities (both... Latest reply by Sarah977

Hello. My 13 year old son and I are needing to go to Seattle for his leukemia treatment. He has been battling since he was 9 years old, and has no special needs. We live in southern Alabama, and I am a single widowed mom. If there is anyone who would be w... Latest reply by Laurel53

Dear all, I am very frustrated. I have been hosting for a bit over 1 year in AirBnB and things have been working very well as long as something doesn't go wrong which in other words means that if you need AirBnB support then good luck with that... I wan... Latest reply by Leplubo0

So many fake profiles, it's scary. Had to turn off instant book. Latest reply by Eugenia35

Hello there, I am new to Airbnb., just in over a month. We have had way too many people leaving stains on sheets and blankets. therefore way too much washing and water used. What do you do when people stain the sheets? Some of the stains ... Latest reply by Nina75

I started to host very recently in Great Himalayan National Park, A remote wildlife reserve with rich cultural heritage. UNESCO declared this area of India as a world heritage site few years ago. Professionally, I am a fashion Technologist and have studie...

Guests just never cease to surprise me. This one checked out in the morning and at almost 5 pm asked for the things in the fridge. I do not even know if there were any- cleaning people are told to throw everything out. I totally get it if they messaged ri... Latest reply by Inna22