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Has anyone found a solution or was Airbnb able to resolve "Unexpected end of JSON input" when adding a co-host?

Because of this Co host is not able to accept the invite to cohost.

Created 15-05-2021 | Latest reply 16-05-2021 by Juanita29

in Savannah, GA

I thought unexpected injury wasn't a cancellable event

Just had AirBnB cancel and 100% refund a guest with a reservation a week away from check in because their "boyfriend" had an accident. Is it just me or did I read the cancellation policy wrong when it said "UNEXPECTED INJURY IS NOT A CANCELLABLE EVENT"? ... read more

Created 13-05-2021 | Latest reply 15-05-2021 by Julia3055

in Moody, TX

Retaliatory And Spiteful Reviews

Long time superhost here. Overall, the platform has been working great for us, but we recently encountered a problem that has caused us a lot of stress. This is honest feedback, and I believe Airbnb and hosts are more successful when the platform is succe... read more

Created 28-04-2021 | Latest reply 15-05-2021 by Allison44

in SF, CA

NEW Performance Dashboard - Let's Give Airbnb Our Feedback

Airbnb recently released a brand new Performance Dashboard. While it's not perfect, it's a HUGE step in the right direction. It's something that should have been years ago, but as we've seen with the recent layoffs, Airbnb is focusing on the host communit... read more

Created 04-06-2020 | Latest reply 15-05-2021 by David6979

in California, United States

Claims for guest damage

Have any other hosts had experience of making a claim against the Airbnb host assurance policy? I have experience delay, rejection, obstruction & the claim to be recycled around the system for over 4 months now. I have not been offered even the guests dep... read more

Created 21-01-2021 | Latest reply 15-05-2021 by Anthony1303

in Mawgan Porth, United Kingdom

4-star overall reviews but 5-star in every category - when will this be fixed?

This summer, I've gotten two reviews that have given me 5 stars in every category, but 4 stars overall. The most recent really annoyed me: it was from a new Airbnb member, who also put NA in their public review but wrote me a nice private review. I spent ... read more

Created 01-08-2019 | Latest reply 15-05-2021 by Peter1354

in Lincoln, Canada

Airbnb blocking dates before and after reservations

Airbnb is blocking the date before and after a reservation without my permission. I have a 2 day minimum but this happens with no other reservation close by. I have no days set for prep time. When I go in a manually unblock the days, they block again af... read more

Created 15-05-2021 | Latest reply 15-05-2021 by Sarah977

in Frederick, MD

Response Rate Platform Errors

We've had two issues with how the response rate is calculated. Just wanted to let others know this is an error on the Airbnb platform and not a lack of responses from hosts. 1. We received an inquiry that looked like spam. We immediately marked as spam an... read more

Created 06-10-2020 | Latest reply 15-05-2021 by Konstantinos0

in Los Angeles, CA

Guests entered locked Building

We have been Hosting since July 2020. We have our Listing clearly detailed and outlined. It is for 1 Guesthouse and Property. We have had no prior incidence BUT Tonight we returned to find the Front Porch Light of our Private Building on. The Guests admit... read more

Created 14-05-2021 | Latest reply 15-05-2021 by Clara116

in Chico, TX

Since March 15, 2020, hosting has become nearly untenable. Looking for options and solutions.

Since the COVID pandemic with all it's travel restrictions, all the out-of-town guests from the last several months had to cancel. These were guests that had booked from six months to a year in advance for a place to stay for a wedding or some other simil... read more

Created 24-06-2020 | Latest reply 15-05-2021 by Don-And-Emily0

in Kasavanahalli, India

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