Hosting

I had my first bad experience with a guest. The family left the home in bad shape. For the most part we were able to repair things but for those things that we had to spend money to fix or replace we filed a claim for. The guest completely denied everthin... Latest reply by Henley0

Hello, in a quest to promot my listing, I've initially set the cleaning fee below the actual cost charged by the cleaner. Now that my listing is up and running (I am a superhost), I'd like to increase the cleaning fee, so I can break even with what it cos... Latest reply by Letti0

First of all, I understand i'm part of the problem, but it feels like airbnb is starting to take over my building. My building is pretty rare for Manchester city centre, the flats are really good sizes; large rooms, including large kitchens and priced che... Latest reply by Paul154

My inbox on the pc and phone says I have 1 unread message but I can't see it? Is there a spam inbox or something :(! I'm freaking out that there is a request and I can't find it Latest reply by Chloe125

I would love to be able to add a self check-in option, but this is really not an option where I live. I live in South Africa, where the crime rate is higher than most countries, and in a suburb where opportunistic crime is frequent. We have motorised dr... Latest reply by Robin4

I need some advice. I had a guest book for this weekend (Labor Day) who asked for a late check in - 10pm. That works for us, but at 9pm he sent me a note through AirBnB that he had met up with some friends and would not be staying with us after all. He sa... Latest reply by Jackie148

I had a guest stay last week whom I messaged via airbnb multiple time asking arrival time, but had no response. I do not give guests personal contact info. After not hearing from them for hours, i decide to go about my day (my dad just died). I was off si... Latest reply by Lizzie

Can guests see their star rating? Latest reply by Gillian19

Hi Everyone. I am condering managing another person's suite whose job requires him to travel often. The job would include meeting/greeting, maintainence, cleaning, trouble shooting any issues and any other day to day issues that may come up. Has anyone do... Latest reply by Lisa723

Does anybody know what the deal is with Clearbanc recently? I've applied for a second loan and have not heard back from them in over a week. The site says I would recieve a call 1-2 business days after completing the application. I've tried calling themmy... Latest reply by Daniel1766