Hi there! Has anyone had to ask a guest to leave part way through their stay for not observing house rules? I currently have 4 guests staying in my apartment (2 couples), and they are extremely loud, inconsiderate, and dismissive of my concerns. Before ...
Latest reply by
Lisa723
We Have two homestay rooms in our house and a self contained apartment below. A solo Dad and young son are sharing the homestay. This morning we were met with a Father, son, and young lady. I can think of no other reason to have brought a girl home to ...
Latest reply by
City-Limits-Ranch0
So, I was doing my occasional thing of checking out the competition in my area and happened to see a listing with a VERY bizarre cover photo, ie it was 90% wallpaper! Out of pure nosiness and nothing better to do, I investigated further.... I found that ...
Latest reply by
Patricia55
Patricia55Level 10Newcastle upon Tyne, United Kingdom
a customer mention that he unable to pay by card and request for cash paying, at first i told him needed to be paid by card or paypal, he insist that ask me help him pay and he pay me back when he reach. what should i do?
Latest reply by
Dawn33
Sometimes we write for a guest that he is better suited for a hotel.But I think there are two other possibilities - either to write that the guest is more suited for a self-check-in flat or that he is more suited for A PLUS-airbnb flat. And in some cases ...
Latest reply by
Steve143
Hi Team, I have been on AirBNB for years but have tended to make bookings with friends when we go on vacation. I now want to start hosting people in my home so I have listed my first property - I have no reviews so I suspect I will be slow to obtain the f...
Latest reply by
Flaykie0
We have to close our listings between 1st January and 28th February each year to comply with our planning conditions, so I have blocked this period IAW the rules that I must comply with. No problem!!!!!!! However each year we go to a small island without ...
Latest reply by
Leo-And-Cory0
Hello,I have been hosting since Jan.1 and do not charge a cleaning fee. I have also removed most filters to book as often as possible. Currently, I am flooded with single night stays. Guests checking out and then new guests checking in on the same day. I ...
Latest reply by
Dawn150
I partially refunded a guest but mistakenly it seems, did it directly from my Paypal account, not through the Airbnb site. The Paypal refund is sent to Airbnb, not the guest. The guest has not received the refund ( it's been about a week now). What do I d...
Latest reply by
Takeyha0
in the house rules it clearly states no leavers, and maximum 2 people, someone booked for 3 people and they are leavers, so i had to cancel the booking but now the date are blocked of the calendar how do i fix this?how do i contact air bnb? thanks
Latest reply by
Kim-And-Ann-Sophie0