I have a group of guests who stayed in our house for one night and the next day said they couldn't stay there any longer because:-too hot [we said, why don't you turn on the air conditioners in all the rooms? they said - oh, we don't want to hear any nois...
Latest reply by
Lyn27
Let's say the customer has $25 credit and he or she succeeds in taking place, discounting $25, Do I receive $25 off of this revenue?
Latest reply by
Lawrene0
Just discovered that Airbnb rolled out a magazine - as of yesterday! It's only available in print version, for $3.99. next issue is scheduled for September.https://airbnbmag.comIn his welcome letter, Chesky describes Airbnb as a tech company (really?), b...
Latest reply by
Joseph79
I have an international guest coming next month who wants to have packages delivered to my home of things they are unable to get in their home country. How should I respond to this? My concern is this.... I really have no where to store them, would n...
Latest reply by
Kate157
Does Airbnb report your host income as a dollar amount or do they report the number of days you hosted/rented, or do they report both to the IRS? thank you!
Latest reply by
Cynthia-and-Chris1
My present guest has been breaking a few of the house rules and though we have discussed these issues a few times I am not seeing an improvementI accepted 2 bookings from her friends 2 months ago and although the arrival date is 2 weeks ago i feel unable ...
Latest reply by
Alison128
Hello, I have guests that left today (a week early). They booked through until the end of the month as I believe they wanted the monthly discount. They have left and I have completed the check out. Is there any way to release these dates? I tried man...
Latest reply by
Gordon0
Hello Community, I am a fairly seasoned host, so I thought, but have never had this. I changed my Strict cancellation policy a while ago based on Airbnb's recommendation - tho in this situation it doesn't seem to matter. I have a guest who booked for 3 p...
Latest reply by
Farah1