Hosting

Hello, I am a host, and my guest cancelled her resdervation from August 16-21 and you took a payment on her credit card of $846.12 (CAD) and after canceling she only got credited for $750.00 (CAD). How can my guest retrieve the $93.12 of your service fee... Latest reply by Vanessa-and-Kurt0

Hi, I bought my house last year and since then my GF has moved in. We started listing the front half of our house, it's almost duplex like in that we close & lock a door and don't share space w/ guests. The GF helps with the airbnb listing from time to ti... Latest reply by Jessica-and-Henry0

I want you to open up my property to sell my room back NAME MOUNTAIN VIEW RIVER BOUTIQUE HOTEL Latest reply by Farah1

I'm doing a search in the 'where are you going' search bar, I'm putting in several places that I am located about 3 miles from, and my space in not showing up??? How will I get booked for these important venues?????? Latest reply by Amber3

Hello.I have had four guests and all of them have written reviews, and I have responded to all revies. But only one of them is showing, How can I get these showing?I hope some one can help! Thanks Latest reply by Margaret189

Can someone tell me if their superhost status on the dashboard fluctuates up and down? Mine stays at 80% even after receiving many 5 star reviews in a row which should change the overall percentage out of almost 300 reviews, but will drop a % or 2 after r... Latest reply by Frederique31

I just posted my listing in Denver. When I checked the listing from another browser to see if it popped up, it did! But then when I went to book dates that are DEFINITELY available in our calendar, the website said the dates were not available. I double a... Latest reply by Sheryl25

Good evening, I am rather new to airbnb. The guests who come here till now are quite happy with what we are offering in our rooms. Our rooms are clean, tidy and organised. I have a guest who just checked in with her 3-year old son. Her 1 year old daughter... Latest reply by Jeff158

I have a group of guests who stayed in our house for one night and the next day said they couldn't stay there any longer because:-too hot [we said, why don't you turn on the air conditioners in all the rooms? they said - oh, we don't want to hear any nois... Latest reply by Lyn27

Let's say the customer has $25 credit and he or she succeeds in taking place, discounting $25, Do I receive $25 off of this revenue? Latest reply by Lawrene0