HI there, Is there a way of leaving a reference for a guest after the time limit? My guest extended his stay at the last minute so I didn't leave a reference when asked as he still had 2 weeks left of his extended stay. I thought I would receive anothe...
Hello hosts,I have a guest who wants to change his reservation with a different apartment I have.Is this possible or not? And if yes what's the procedure?Thank you
I am having an issue setting up a new payout option for an account I have in Lithuania in Euros. I originally set one up for my English bank account and this has been working well.The new payout option just hangs when I enter all the correct details. Can ...
Dear all, I just got notified by my guest that they broke my entrance door!!!The door is glass with a protective metal net over it. The hallway has ceramic tiles. They left it open during rain and some water came inside and one of them slipped, I think he...
Latest reply by
Dunja1
Hi All. I am new to this. I have listed my 2 rooms separately. Just wondering what the best way to list both rooms as a "single offer". Is it better to have a third listing - 2 rooms, 3 beds (4 people) OR offer a Special Offer to a guest booking both room...
Latest reply by
Elaine-And-Chuck0
I am trying to add my iban and account as i prefer it as an option. When i complete the details and press finish it doesn't complete the method.I did paypal though and did not have any problems. Then tried again to add another method , completed all detai...
HiI have had a minor comment in a review that was fair (poor wifi). We've bought a booster to improve connectivity and put response to comment in 14 days, but it's not showing up when you look from traveller view.Have I done something wrong. Its annoying ...
Latest reply by
Lynn42
My account was suspended for a short period today because i rejected the last 10 inquiries. I am by no means an Air B&B expert but i'm trying to understand why people can inquire and just be on a fishing exhibition and after i decline them for their lac...
Latest reply by
Andrea9