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Can't access itinerary

‎22-10-2023 05:10 PM
Zabby1
Level 1
London, United Kingdom
‎22-10-2023 05:10 PM

Can't access itinerary

Hi,

 

My mum has booked an Airbnb for next week for a family trip and added me to the itinerary. Unfortunately I can't seem to access it on web or on the app, I just get the message 'Sorry, we are not able to process this request.'

 

Any idea why I can't access the itinerary?

 

The Airbnb has no reviews but the host seems to be a trusted host.

 

Thank you

 

Zabby

‎22-10-2023 05:10 PM
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‎23-10-2023 01:41 PM
Helen3
Top Contributor
Bristol, United Kingdom
‎23-10-2023 01:41 PM

Has your mum asked the host /airbnb. If not she should start there @Zabby1 

 

If your mum has added your email the booking should be shared with you 

‎23-10-2023 01:41 PM
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