I have a current guest who rented my home four months before his arrival. He stayed 20 of his 92 day booking before asking if he could cancel the remainder of his stay. It is low season so I rejected his change request. Today, his credit card was rejected. AirBnB contacted him and he said he has left the property and he's not paying.
My calendar is still blocked because if I cancel I incur host cancellation penalties. I have requested AirBnB collections department engage but I don't have much hope. My only other alternative is small claims court.
DO NOT BOOK LONG TERM GUESTS until AirBnB changes their policies to better protect homeowners. At a minimum they need to collect the entire amount upfront from the guest so owners aren't surprised by no income on the day they expected it!
