ID request

Answered!
Tamarupa0
Level 2
Australia

ID request

I am traveling to India my host requires passport and visa to be sent to their email as mentioned that it's a requirement.And also to hand over a copy to caretaker of the house .

Is it common.What if it is misused 

Top Answer

Hi @Bhumika 

Yes I have contacted Airbnb customer support chat which is more like generic AI chat.

If I required by law where I am traveling to then I need to provide my ID otherwise all my ID has been verified by AiRbnb

 

If I need to share my ID I will do through Airbnb App.

I think that's the safest way 

Thanks for your help much appreciated.😊

View Top Answer in original post

4 Replies 4

Hello Tamarupa0,

It’s not uncommon for hosts in some countries to request ID for verification, but you should never send sensitive documents like passport or visa by email due to the risk of misuse or fraud.

Safe alternatives:

Share your ID through Airbnb’s secure platform (Airbnb verifies IDs directly).

Show a physical copy in person at check-in if required.

Confirm any requests with Airbnb support before sending sensitive documents outside the platform.

Your safety and privacy should always come first.

Best regards,
*** Selome

***[Personal information removed in line with - Community Center Guidelines]

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Tamarupa0 , have you also reached out to the Customer Support team to confirm? 

 

Please keep us posted how you are dealing with this specific request.

 

Regards,

-----

 

Please follow the Community Guidelines

Hi @Bhumika 

Yes I have contacted Airbnb customer support chat which is more like generic AI chat.

If I required by law where I am traveling to then I need to provide my ID otherwise all my ID has been verified by AiRbnb

 

If I need to share my ID I will do through Airbnb App.

I think that's the safest way 

Thanks for your help much appreciated.😊

Bhumika
Community Manager
Community Manager
Toronto, Canada

Thanks for letting us know @Tamarupa0 ,

 

Hope you have a great travel 🌻

 

Regards,

-----

 

Please follow the Community Guidelines

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