@Sarah977 @Colleen253 @Kevin1322 @Delwyn3
Well, I need to VENT! I've just had a 4* overall mark from a fellow host whose 'private note' in the review read "I enjoyed your place although with mix feeling due to what happened to me." - What happened to him was that his OWN house 200 miles away, was burgled whilst he was staying at mine! (And he wasn't insured!) So he went home early & couldn't book a second night, & work another shift to justify the long journey. HOW IS ANY OF THAT MY FAULT?!!!!
- Gave 4* for value too, on a £20 room, in winter, with heating, wifi & breakfast! 4* for cleanliness too; well, - fair doos downstairs, which is very "doggy", but he spent no time downstairs (going straight to bed, needing to be back at work 10 hours later), & the bedroom & bathroom are spotless, unless another guest has messed up the bathroom.... AND he stayed 17th March when we were all beginning to get squiffy about 'The Virus', AND he was a nurse, come straight from the hospital ..... And a same day (late afternoon) booking, very short notice... So, what a way to repay me for letting him in!
I sent a shirty P.M. back. He messaged straight back to say he was sorry & had no idea, he was a new (ish) host, & did not know how it all worked... (after I'd explained in excruciating detail the 4.7 thing!) He said he'd ask to have it removed, but I replied to let it stand, cos the public words were OK, & my 310 reviews will 'swallow' it. - Another one educated!