Making much better Guidebook Your Guest Will Love

[Leona1044]

Hi fellow hosts!

I have been managing 3 properties for 3 years. I have found that making, updating, and sharing well-designed guidebooks/house manuals have been such missed opportunities for many hosts.

As a software designer and 5-star host myself, I made Bellboy rooted in great user experience for hosts to easily create beautiful online and offline guidebooks **. All done without needing the guests to download any apps.

Check out the example guidebook:

https://www.bellboy.app/g/tahoe-cabin

It’s free to use. Would love to hear what you think and get your feedback on what tools/features you have always wished to have for running Airbnbs.

**[Link removed due to safety reasons - Community Center Guidelines

[Ann72]

This looks really good @Leona1044.  I have an extensive guidebook (over 100 entries) that is shared across my three listings.  I send the link to my guests as part of an auto-message, but they can also find it right in the Airbnb app.  I have a few questions for you:

1)  What is the advantage of having this separate from the Airbnb app?  The main advantage I can see is that I can use this guidebook on other platforms that don't offer digital guidebooks.

2)  Can the link be sent through the Airbnb inbox after a reservation is confirmed, or will it be screened?

3)  Can I import my extensive Airbnb guidebook to Bellboy?

[Leona1044]

Thank @Ann72 !

We also have three listings, but they are in different locations with different house amenities, so we created one for each.

The guidebook embedded in the Airbnb app is a little clunky and doesn't offer everything we need.

For instance, for our Tahoe cabin, we need extensive instructions with images on how to disable/enable our electric bear fence.

**

To answer your questions:

1) We also list our properties on other platforms, as well as for friends & family coming to stay at our properties, so it would be pretty hard to only have it on Airbnb for them. We also get at least 20% of return guests. So having it separate comes in handy.

2) Yes! We created an automatic check-in message in Airbnb with the guidebook link included. Two days before every guest checks in, we send the airbnb in-app message automatically to our guests.

**

3) It took about 10 mins for me to migrate my previous guidebooks. Bellboy also offers a free service to import your existing guidebooks. They did it for a couple of my airbnb host friends. You can send them an email at **

**[Personal advertisement removed in line with the Community Center Guidelines]

[Bhumika]

Hi @Leona1044 ,

 I appreciate you sharing such an interesting topic with our Host Community!

I wanted to let you know that I had to remove certain comments from your thread. Please note that it is not allowed to advertise or post personal advertisements as per the Community Center Guidelines.

Thank you for understanding🙌

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