Quick Replies Update & Check-in Instructions Button Request - Attention Airbnb Developers

[Rudolf103]

Dear Airbnb Developer Team,

I've noticed a recent update to the Quick Replies feature, and it appears to have a new look and feel. At first glance, it seems like a positive improvement.

Since you're actively working on this area, I'd like to take this opportunity to reiterate a request that has been discussed extensively in the community: the implementation of a dedicated shortcut button for check-in instructions within the Quick Replies feature, similar to the existing button for checkout instructions.

As you may recall from this thread: https://community.withairbnb.com/t5/Ask-about-your-listing/Check-in-Instructions-Link-Not-Working-Pr... we've encountered significant issues with the previous workaround using property ID links. This dedicated button would greatly streamline the process and improve the guest experience.

We believe this would be a valuable addition to the Quick Replies feature and would appreciate your consideration.

Thank you for your ongoing efforts to improve the Airbnb platform.

Sincerely,
Rudolf

[Andrea6232]

@Rudolf103 

I strongly support your request Rudolf!

[Joan2709]

@Rudolf103 

Agree....

Also, can you please add a callout to the Guest's Trips Tab that says they need to click the photo of the listing to see all the details about their reservation - including the check-in instructions with photos?

And while you're at it Airbnb 😊 can you create a short code for a LINK to the House Manual. Right now the short code inserted in messages puts the whole House Manual in the message.

Also, can you please add a short code for the number of Pets? Been asking for that for 2yrs.

Sorry @Rudolf103 ...I hijacked your thread 😊

[Rudolf103]

Hi @Joan2709 

No worries at all! I appreciate you adding your suggestions. They're all excellent points, and hopefully, the Airbnb developers are listening. Thanks for your input! 😊

—Rudolf

[Simone918]

Great @Rudolf103 ! I was thinking to text the same request right now!