What do you include in your welcome message?

[Elisa]

 

Hello everyone, and wishing you a great week! 😊

Today, I’d like to talk about the welcome message. It’s that first little moment when guests start to feel they’re in good hands.

Some hosts keep it short and sweet—check-in time, Wi-Fi, house rules. Others add a personal touch, like a nearby bakery they love or a kind note to say, “I’m glad you’re here.” 

There’s no right way to do it, just your way.

What do you like to include in your welcome message?

I’m looking forward to reading your thoughts!

Warm Regards,

Elisa 🌻

[Elegant-Homes-Retreat0]

Hi @Elisa,

Thank you for starting this conversation — the welcome message really does set the tone for a guest's entire stay!

In our welcome message, we aim to strike a balance between being informative and warm. Here’s what we usually include:

A warm greeting – We always start by welcoming them by name and expressing our excitement to host them.

Check-in details – We reconfirm the check-in time, key instructions, and any access codes they’ll need.

Wi-Fi info – Clearly shared with network name and password.

A quick guide – A short note about important things like parking, house rules, and how to reach us.

A personal touch – We love recommending a favorite nearby café, a walking path, or something unique to the neighborhood.

Encouragement to reach out – We let guests know we're available if they need anything and that their comfort is our priority.

We’ve found that guests really appreciate the mix of clarity and friendliness. It helps them feel at ease and welcomed right from the start.

Looking forward to learning from others here too — always great ideas in this community!

[Elisa]

Hi @Elegant-Homes-Retreat0 😊, 

Thank you for sharing this amazing comment here.

It’s a really thoughtful message! Did you come up with it yourself, or were you inspired by something else?

Warm regards 🌻,