Where did 'directions from your host' go to edit?

Jade381
Level 1
Porto, Portugal

Where did 'directions from your host' go to edit?

Hello,

My guests keep going to the wrong meeting location for my Airbnb experience due to the 'directions from your host' being incorrect. The pin on the map is correct and also all my scheduled messages, but for some reason I cannot find how to edit these old instructions. I'm aware that I use to be able to do this under 'location' but now there is just a map to drag a pin. Any ideas? I need this changed asap as it is costing me reviews!

Jade

3 Replies 3
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hey @Jade381 ,

 

Were you able to navigate through this issue and get in touch with Airbnb Customer Support regarding it?

 

Reaching out to @Mike-And-Jane0 and @Fred13 if they have any advice related to this particular setting!

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Please follow the Community Guidelines

Mike-And-Jane0
Top Contributor
England, United Kingdom

@Bhumika sorry I have no idea

Fred13
Level 10
Placencia, Belize

Once you start 'hosting' only Airbnb can really move the pin, which I did have them move it. I did notice one interesting twist, my competitor's pins where in a popular place easy to find vs. not necessarily where they were their place is at. This may give you some ideas.