Airbnb fosters connection and belonging by embracing inclusion and respect regardless of a person's background or identity. As members of the Airbnb community, these are values that we all have a responsibility to uphold and protect.
To foster a space ...
(Last updated 3 May, 2023)
It is important to know that the Community Center is part of the Airbnb platform and Airbnb’s Terms of Service , Privacy Policy and Community Policies, including the Non Discrimination Policy apply to your use of the Communit...
Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...
You asked: What is Airbnb doing to better support hosts if things go wrong?
The short answer is: a lot! Before we dive in to the exciting changes we’re working on, there’s one important thing to keep in mind: Instances of property damage on Airbnb ar...
Latest reply by
Verron0
Earlier this year, Airbnb announced that it was expanding its rewards program for Superhosts. Several new benefits were introduced, including an extra 20% cash bonus for referring new hosts. (Hosts can make up to $600 in referrals, depending on their loca...
Latest reply by
Glenn336
When we introduced Group Payments, we were trying to create a simple way for guests to split booking costs when traveling in a group. This arrangement meant the person organizing the trip wouldn’t have to pay all of the money up front, and hosts would ...
Latest reply by
Susan17
You’ve told us that the Reservations List is an important tool for managing your listing on Airbnb, so we want to make sure it has the functionality you need. We asked hosts in the Community Center how you use the Reservations List and what improvement...
Latest reply by
Shannon417
You asked: You're constantly pushing me to lower my price—why? Who are you comparing me to?
This was a top-voted question that we answered at the July 2018 Host Q&A, and it comes up often, so we’ve captured the answer as well as some updates for you ...
Latest reply by
Christine1
We’re thrilled to welcome Chip Conley to the Community Center to share his reflections on the relationship between wisdom and work and how the Airbnb host community has helped shape his career. A longtime hospitality entrepreneur, Airbnb strategic adv...
Latest reply by
Līga0
Nikki was one of the first hosts on Airbnb to earn Superhost status when the program first rolled out in 2014. She’s maintained that status for 16 consecutive quarters.
How does Nikki do it? She learned hosting from the ground up, starting with a ti...
Latest reply by
Jean523
The quality of your photos can have a big impact on how well your listing performs. Listings with higher quality photos generally stand out in search results and get booked more often.
Our research found that photos are one of the top three things gue...
Latest reply by
Zihong0
For many of you, hosting is important, but you’ve also got work, family, and your personal life keeping you plenty busy. So, tracking how quickly you reply to guest inquiries and monitoring the percentage of booking requests you’re accepting versus dec...
Latest reply by
Helen427
You asked: Can Airbnb allow hosts to receive an early payout at the time of booking?
This is a great question, and one you’ve been asking for a while. We’re developing the best approach for early payout arrangements, starting with a small pilot program ...
Latest reply by
Michele-and-Terry0