Guidebook problems
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11-03-2017
03:31 PM

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11-03-2017
03:31 PM
Guidebook problems
I'm trying to add sights/shops/etc. to my guidebook, and everytime I do I get a message that reads: "! Unfortunately, this is no longer available."
Why does this happen? Is the function of adding that particular location no longer available? Or is that adding anything else to the guidebook is no longer available.
I have already added a few spots of interest, but there are many more that I would like to add to help my guests get connected to the local scene and services.
Thanks for help!
Holly
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14-03-2017
10:11 AM

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14-03-2017
10:11 AM
Hello @Holly67, @Jillie1, @Randy-and-Aaron0, @Alyce2, @Susan-And-Abe0, @Wendy-and-Frank0, @John-and-Erin0, @Marie399, @James347, @Faye18, @Tony-and-Liza0, @Josh63,
Thanks for sharing about this here in the Community Center. The team have been working on some updates to the Guidebook and so over the weekend there was a slight disruption due to this. I am pleased to say this has been resolved and so you will now be able to add your local recommendations to your guidebooks.
Sorry for any frustration this may have caused and do let me know if you continue to experience any issues with this.
Thanks so much,
Lizzie
(Thanks @Keith1 for your sharing this here too) 🙂
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Thank you for the last 7 years, find out more in my Personal Update.
Looking to contact our Support Team, for details...take a look at the Community Help Guides.
41 Replies 41
11-03-2017
09:06 PM

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11-03-2017
09:06 PM
Same issue here. Tried logging out and back in. Tried incognito mode. Tried different listings. Hopefully this will be resolved soon.
11-03-2017
09:06 PM
11-03-2017
09:20 PM

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11-03-2017
09:20 PM
Use Coral. Better product, no hassles, and it's free.
12-03-2017
04:19 PM

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12-03-2017
04:19 PM
Having the same problem here, Holly:( At Wendy's recommendation, I'm looking into using Coral. It seems easy to use with the ability to add details, photos, etc. Tryimg to figure out how to link it to my AirBnB listings, though.
12-03-2017
04:19 PM
14-03-2017
11:58 AM

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14-03-2017
11:58 AM
@John-and-Erin0, Coral can't be linked to ABB.
I copy the link to my guidebook in Coral and paste it to the message I'm sending via ABB's platform.
14-03-2017
11:58 AM
12-03-2017
07:08 PM

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12-03-2017
07:08 PM
I'm having the exact same problem. And I was soooo looking forward to that part!! Hopefully they will fix it soon.
12-03-2017
07:08 PM
12-03-2017
07:15 PM

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12-03-2017
07:15 PM
I too am having the same problem. Hopefully AirBnb will address this shortly
12-03-2017
07:15 PM
13-03-2017
12:42 AM

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13-03-2017
12:42 AM
Ugh! Me too! I wish there was a live chat help center or something.
13-03-2017
03:03 PM

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13-03-2017
03:03 PM
Having the same problem today as well, Monday, March 13, 2017. Do wish Airbnb had a live chat option. Hope they fix it soon, I've been telling all my guests to look for my new entries and alas I can't make them.
What is Coral please and how do I link it to my listing?
Thanks all!
13-03-2017
03:03 PM
13-03-2017
03:22 PM

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13-03-2017
03:22 PM
Now when you make an entry the response is simpy error 😞
13-03-2017
03:22 PM
14-03-2017
12:00 PM

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14-03-2017
12:00 PM
Coral cannot be linked to ABB but you will see how you can deliver it to your guests once you're in the program.
Coral.com is where you will find it.
I tweeted ABB and they're looking into this but it's been three days and I've heard nothing back yet.
14-03-2017
03:36 PM

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14-03-2017
03:36 PM
@Wendy-and-Frank0, coral.com takes you to a chemical company. Is it coral.life? That appears to be a guidebook.
But looks like the Airbnb internal one is fixed. At least it is here. Hope it is for everyone else.
14-03-2017
04:58 PM

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14-03-2017
04:58 PM
13-03-2017
03:40 PM

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13-03-2017
03:40 PM
Same problem. Anyone have a solution?
13-03-2017
03:40 PM
13-03-2017
05:37 PM

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13-03-2017
05:37 PM
I have been having the same issue since last week, Thursday I believe. It allowed me to add one restaurant and two outdoor places, tried to add the nearest grocery store to no avail! My question is, are they doing away with the guidebook? I can't see what I have added already on my listing... makes no sense, smh.
13-03-2017
05:37 PM

