Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Preto2

During the festive period, we usually set a panetone as welcome amenities Latest reply by Rebecca

We operate 20 cabins, 15 of which are pet-friendly. We do charge a pet fee to help cover the additional cleaning required after a stay. I have added this pet fee to each applicable listing multiple times, confirmed that it saved, and verified that it appe... Latest reply by Joan2709

HiOur check-in instructions with photos are not always being sent to guests prior to arrival.NOTE i am not talking about scheduled messages.I am talking about the check in instructions.It seems that with scheduled messages we can only insert check in meth... Latest reply by Joan2709

I just host a gust at my apartment that checked out on Christmas dad , I have not received any payment yet.? Latest reply by Elisa

Someone left a bad review about my place and I don’t know how to correct it. In my resort we have lockout doors between the suites in case you have a large family that wants to rent the whole house. Otherwise there are double doors with deadbolt locks on... Latest reply by Sue2668

Does anyone have any insight on the calendar sync link which is non-existent on the webpage and provides an incorrect link when using the app? Latest reply by Emilie

My Airbnb listing was suddenly suspended with no clear explanation. Every time I contact Airbnb for information, I’m told the same thing: “This has been sent to our specialized team.” I’ve received this response over 10 times, with no follow-up or resolut... Latest reply by Emilie

https://www.airbnb.com/hosting/listings Thank you! Latest reply by Emilie

Hi there, Recently, I have had a rash of late-night bookings: one at 11:54 pm, trying to book right away; another at 12:34, trying to check in that night for an early check-in the next day. Also, someone has offered to scrub my less-than-five-star reviews... Latest reply by Emilie

I have some listing that are managed by a company. They've been up for a month or two now. About 10 days ago, 1 listing went dark - the link just went to a page that said Error code: 404, and it could not be found on the website by doing a search for tha... Latest reply by Rebecca