Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Manifest-Property-Group0

Hi,A few guest have request early check-in and when I can accommodate it, I allow it. Is there any way I can change their booking to allow an early check-in so all the automated emails and door locks will grant them entry? I usually go an change the listi... Latest reply by Nick2606

We just had a guest who left feces on toilet seat, wall, and bathroom rug. The guest than tried to hid the rug in a laundry hamper with used towels on top of it. The bathroom was removed trashed immediately. After cleaning in living room are found feces... Latest reply by Stacy364

I have a guest that brought 3 dogs and I have a no pet policy. They are not service dogs. I also have a guest coming 4 days after them that has allergies and was happy to be in a pet free home. Is there anything I can do about this? Possibly get the ... Latest reply by Emiel1

Hi- I just changed my listing from hosting my whole house to private rooms. What i just noticed with my bookings is that once a guest books a date for a private room as I have 3 bedrooms- it blocks other guests from booking for those same dates on my cale... Latest reply by Mike-And-Jane0

Our bookings have totally stopped following the AirBnB site changes earlier this year. What can we do about it? We still get bookings via VRBO, thankfully, but AirBnB has gone dead. Latest reply by Tim-And-Leslie2

I recently booked an Airbnb for a trip away. Upon arriving the listing was NOTHING like what was on the listing or what related to the reviews on Airbnb website. I had to leave, book a new reservation costing me $880 as the refund from Airbnb didn’t come ... Latest reply by Helen3

hi im Rani a retired gynaecologist loving being an airbnb superhost. looking for advice regarding laundry service in ambleside cumbria thanks Rani Latest reply by Sudsrung0

Hi, today I booked a 4 nights in Brooklyn from the 9th to the 13th and I sent a message to the host regarding our arrival time at the apartment. I haven't received any response yet. My concern is that this host does not have any review and tomorrow aftern... Latest reply by Helen3

The house already has normal Home Owners insurance, but it does not cover Short Term Rental.How do I get Air BNB to give me a policy document to satisfy the city of Norfolk, VA. I had to shut down the listing until this is resolved.I am loosing money day ... Latest reply by Lorna170

Hello, I’m a new host managing just 1 property in Croydon (Addiscombe)I have been doing the cleans and bed changes between stays and would now like to invite a cleaner to help out with standard cleans and laundry (bedding and towels). If anyone could make... Latest reply by Quincy