Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Preto2

I've had a great listing for 5 years. I achieved Superhost each year and it is booked 90% of the time. I decided to convert a longtermrental of mine to Airbnb and launched this month. It is getting some traction. However, my original listing has dropped t... Latest reply by Huma0

As of host of 15 units I have shrived to be a Super Host. It took me awhile to figure out the system but I finally did. Now that I have I realize how grossly unfair it is to hosts. I just got a 3 STAR review from a guest. They gave me a score of 5 STARS f... Latest reply by Fred13

I had a Back to back Reservation, guest checked in at 4:30pm, at 5:30pm he messaged me, reporting many ant over the Kitchen Counter. He decided to cancel his Reservation ($1,200), and requested a full refund. He did send me photos, and I granted him a ful... Latest reply by Fred13

Hi all - this is a crazy question, but on my menu file there is a red dot and there is 1 notification on my app - I cannot get rid of this. I’ve gone through everything looking for what it is I should be adding or whatever. It drives me mad that I can’t... Latest reply by Basha0

I have had a 90% occupancy rate on a property for 5 years. I decided to convert a new property to Airbnb and launched last month under my current profile as a super host. My original property is now at 16%. I can't help but wonder if I did something wrong... Latest reply by Helen744

How do we ensure our listing appears when one searches on the various categories - eg our villa has been renovated with an absolute emphasis upon design - but only 2 villas appear in the designer category in Sri Lanka. A second issue is if you do a search... Latest reply by Jenny1648

Hi Everybody, I thought I would post about a recent experience I had from a guest that had inquired about a discount. Now I've read in other posts most hosts don't do discounts due to how competitive Airbnb pricing can be however, this guest had claimed t... Latest reply by Susan990

As a host if I need to request money from a guest what fees or charges apply to the requested amount ?For example if $100 is my request does airbnb charge the guest a percentage, and what amount would I receive ? Latest reply by Fred13

Aloha! My name is Ana. I am an Experience Super Host with years of hosting experience who was recently called a "Karen" by an Airbnb Experience Support "Ambassador" named Carlos. For over 3 months I have been reporting a problem with the Experience... Latest reply by Fred13

As a host, I am interested in learning about the strategies and measures that other hosts have implemented to prevent the unauthorized copying of copyrighted materials, such as movies, music, books, and other forms of digital media, by guests when using t... Latest reply by Fred13