COVID-19 Discussions

Hello community! Many of us are feeling the burden of Airbnbs extenuating circumstances policy and at this time, there is not much more any of us can add to the conversation. So let's use this community to help us come together and share ideas. Let's keep... Latest reply by Emilie

Hello everyone, After much discussion in the Community Center, we've created this dedicated board to discuss anything related to the Coronavirus. As you will see there have already been a lot of conversations, so feel free to explore the topics before cre...

Are other hosts having similar problems? Good day I'm afraid I can not continue to do business with an organisation which so totally disregards the interests of its partners. In the morning I will examine the cost implications of this disastrous policy. ... Latest reply by Shannan0

It’s clear to me that AirBnB does not understand what is it stake here. As a business, you’ve turned your back on your business partners - your hosts, and at the time your hosts need you most. And, you have tied our collective hands, your business partner... Latest reply by Michael303

Hello Airbnb Hosts, I have a guest from Australia due to check-in on 17th March for 7-nights; booked months before the Coronavirus outbreak. They contacted me yesterday stating: "Given the escalating situation with Covid-19 here in the UK and recent restr... Latest reply by Sarah327

Airbnb recently allowed an individual who booked cancel the day of his booking. He lived two hours from us and we got a ton of rain and he suddenly canceled. This policy is allowing people to cancel for anything they want as long as they cite this Corona... Latest reply by Lawrene0

Corona virus is a collective burden and must be shared. It is as extenuating for hosts as it is for guests and everyone in the world.I think that Airbnb should adopt a default refund of 50% as its corona virus extenuating circumstances policy. What are yo... Latest reply by Ujale0

A flexibility plan that will last long after Corona is forgotten just like its many predecessors that nobody can name anymore, but were all the rage. Look, we have one of these “THE SKY IS FALLING!!!” viruses every two year election cycle for the past two... Latest reply by Stephanie

So I have a current guest having difficulty getting a new place. Then I speak with the next scheduled guest if they still coming into the area. They are willing to cancel before the 7 day window due to corona virus fears. They send me a 'cancel by host' r... Latest reply by Sarah977