COVID-19 Discussions

Hello community! Many of us are feeling the burden of Airbnbs extenuating circumstances policy and at this time, there is not much more any of us can add to the conversation. So let's use this community to help us come together and share ideas. Let's keep... Latest reply by Emilie

Hello everyone, After much discussion in the Community Center, we've created this dedicated board to discuss anything related to the Coronavirus. As you will see there have already been a lot of conversations, so feel free to explore the topics before cre...

I am a longstanding, manny years HOST (Super-) with Airbnb on 2 of my properties.Under the current Global crisis of Coronavirus I believe Airbnb should apply a FAIR "Force Majeure" clause.However currently you have decided to give ONLY the Guest .... my C... Latest reply by Sandra126

I am a longstanding, manny years HOST (Super-) with Airbnb on 2 of my properties. Under the current Global crisis of Coronavirus I believe Airbnb should apply a FAIR "Force Majeure" clause.However currently you have decided to give ONLY the Guest .... my ...

I read in Washington Post today that gig workers (among others) who are affected by Covid 19 are entitled to paid sick and family leave. It specifies gig workers "People who are self-employed but work for another employer — e.g. Lyft and Uber drivers" a... Latest reply by Rebecca181

I had a strict no cancellation policy and now my Abnb is nearly empty for the next two months because Abnb overrode my policy and I am without income over this time. They are not treating me with respect as an independent contractor, nor valuing me as a ...

We haven't had a booking for over a week, which is fairly unusual for us and I just wondered what impact it is having on other peoples new bookings? Are people still booking to go away? Or are we all facing a few weeks/ months of quiet times ahead? Id lov... Latest reply by Imogen23

We have non stop cancellation preset messages “ cancelling due to situation in La Quinta” . There is no situation in La Quinta. We have 15-20 cancellations and AirBnb has given full refunds in spite of our Strict policy . We are not big business like AirB... Latest reply by Shelley-And-Jeff0

Hosts are taking a serious hit with Covid-19 related cancellations. As of today, it looks like Airbnb is overriding all host listing policies -basically refunding ALL cancellations. No one could have predicted a pandemic to be sure, but this situation und... Latest reply by Karen765

Hi Airbnb, we think It’s ridiculous you are offering free cancellations due to covid 19 (unless you are covering the loss of funds) esp when people have travel insurance to cater for this.We accept bookings in good faith with a cancellation policy.There w...

what airbnb does it totally unfair to our owners. because of the current situation, everyone should take some lost, not put everything to the owners. I raised my airbnb price 90% higher than other listing sites and my own website since 2018. I still get 3... Latest reply by Emmy-And-Bob0

I have tried on the phone to reach them, and their recording says a hold time of 1+ hours wait time , so I have held many times and after thirty to forty minutes they hang up on us, I have requested a call back through chat and text messaging and am going...