Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Russ578

This is my second time posting about this situation, because I am so frustrated, I am being completely shut down by airbnb. The guest sent an inquiry and asked if he could have late check out on Christmas day. I said yes, and told him I'd pre approve him.... Latest reply by Stacy141

Back in August I wrote to support that I got this error:"You can manage your availability and nightly price through your property management system." And I advised that I don't have a property management system. As usual, Airbnb support was a 500% failu... Latest reply by Christine455

I have a guest trying to book my new Airbnb property. Airbnb says she has been verified. However there is no information about her available. She has one favorable review by Mr. Host's Adrianna. When I go to Adrianna's reviews, this guest's review doe... Latest reply by Brian2036

After 4 years been a SUPERHOST, the biggest inconvenience is the CO-HOST, because he doesn’t get rated. All his job (or bad job) goes to the host that sometimes is with the hands tied relying in the cohost. I would like to propose to Airbnb the possibilit... Latest reply by Mark-and-Gabriela0

Due to COVID 19 , I decided to stop the homestay business for a short while. I blocked the booking calender since few months back till Feb 2022 to stop taking booking. On 19/10/2021 , I noticed that the guest, ** had confirmed his booking on 30/10/2021 by...

Hello, I am new to hosting & would like to know have anybody else ran into a situation like this & what is the best possible way to prevent it from happening again. I recently had a guest try to book my unit, thank to Airbnb they flagged there account & s... Latest reply by Kimberly745

Hi all, for the past 18 months I've been trying to get Airbnb to fix my issue in that I never get texts anymore since their "upgrade" when I get a booking or any messages. I mostly don't get emails and many times I'm not alerted at all when I get a bookin...

Hi there - Can I set multiple cancellation policies to protect me from cancellations for long term stays or peak stays? Latest reply by Emiel1

I have sent a request to book and been sent an email saying I have until 0725 tomorrow morning to complete booking. On looking to do this i find i have emails to say someone has overridden the system and they are not honouring my request. Surely this sh... Latest reply by Mike-And-Jane0

My guests have just arrived a day early. Looks like a genuine mistake. They have traveled 4 hours to get here. They have left very upset for making the mistake. they can’t make the reservation for tomorrow, should I give them a refund. It does mean that I... Latest reply by Brian2036