Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Ailton49

If the guest has not reviewed me and I ask for reimbursement for damages, I then get a bad review. If they haven’t reviewed and I wait until just before the two week window, i have missed the opportunity. Why doesn’t Airbnb allow at least a 24 hr window a...

A guest is staying in our property which is located in the desert (Tucson, AZ). They were set to stay for 1 week and just checked in yesterday. They accessed the property late at night around 2am and immediately submitted a claim to Airbnb about there bei... Latest reply by Fred13

I don't have portable/laptop computer or other new devices for connecting/responding when away from home.Is there a way to use someone else's computer ... where I am visiting to respond to inquiries in a timely fashion? Latest reply by Linda108

What information will Airbnb be using?People often base their perception of someone’s race on their name and what they look like, so we’ll be using the first names and profile photos of hosts and guests to help us understand the race that someone else mig... Latest reply by Peta7

Thanks for everyone who read this. We would like to share our eye-opening experience with this guest who took our cleaning supplies like trash bags, cleaners, screwdriver set, etc. under the sink and switched our hairdryer with his old one. The damage was... Latest reply by Dean731

And again the hosts are penalised for reporting an unruly guest. In a nutshell: a guest requested to extend his stay with a cash transaction after verbally assaulting us the night before and we obviously declined....big mistake! Using the excellent listin... Latest reply by Peta7

I have a Plus listing that was disabled last week due to breaking terms and conditions according to the security team Airbnb Ambassador assigned to my case. At the time, my listing was fully synced with Ciirus. The Ambassador told me I need to click the s... Latest reply by Karine539

When you delete a listing I have 4 and want to take it down to three, I know the reviews stays with me however what I want to know is my overall rating and review numbers do that follow me as well? Also how is my account affected on remaining listings pot... Latest reply by Anonymous

Hello, Someone wants book my property as gift to someone else. She asked for the first weekend in April of '22. I have no problems with this. However, the booker has no reviews, no photo and joined in 2021. Not being familiar with scams that can ha... Latest reply by Jeremy722

Sooo I just needed a place to vent and I guess that's here -- I just got off the phone with AirBnb support where I was thanked so warmly for being a super-host... well -- the reason I was calling was in fact to provide 'super host' level of customer servi... Latest reply by John2406