Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Lauren4674

I would like some feedback on how to handle this situation. From the beginning I had a feeling she is trying to search for a refund due to her parents not able to come to to covid and to respect 1 family covid bubble. Here is out conversations all by text... Latest reply by Lisa723

I have recently installed a home security system. There are no cameras or recording devices. I have a suite within my home that is totally private with a private outside entrance. My guests are never in the main portion of my home. I disable the alarm on ... Latest reply by Helen2327

My guests were supposed to check out by Noon. I got to my Airbnb and their belongings were still in the house. I contacted Airbnb and still haven’t heard from them after more than 16 hours. We definitely need more support from them. Latest reply by Anonymous

Looking for cleaning services contacts for Oceano, CA Latest reply by Liv

Hi, I'm wondering who else received this email, what it says (in English), and what to do with it. I intend to just ignore it and make sure I don't click any links in it assuming it is malicious. The sender email looks legit as automated@airbnb.com. Sc... Latest reply by Paul1255

Hi everyone we are new to hosting, about two weeks in and our third guest was the worst I could’ve ever imagined. Her profile had some good reviews and then we started getting neighbour complaints about parties and loud noise. I contacted support and the... Latest reply by Helen3

When it comes to reviewing our guests, how picky should we be, letting future hosts know what to expect? There are some guests who weren't really bad guests but maybe didn't really obey the rules, left the place messy, etc. I'm not always sure how to han... Latest reply by Jessica-and-Henry0

We just had three men check out yesterday. Quickly, upon arrival to the home, I realized all three men slept in the same bed. Next, look for damages, which there were many: wine-spills on hard-wood floors, a set of designer hand-towels ruined from win... Latest reply by James2566

We have a six-month reservation for an apartment in Barcelona starting on 1 April. Unfortunately, we may not be able to fly due to Spain's current travel ban on South Africans. The ban has been extended until 15 March and may be extended again; we will on... Latest reply by Sarah977

Have an ongoing issue with a listing and Airbnb's support is truly awful. How do other hosts get past the very basic "call center" responses when trying to get a problem resolved? I am a long-standing Superhost with multiple properties and can't get... Latest reply by John5226