What hosts are saying

    We had guest staying and the heat wasn’t working. We resolved the issue but the guests still wanted to go to a hotel. So we booked them a hotel. They are now asking for a full refund in addition to us paying for the hotel. Do we need to issue a refund? Th... Latest reply by Dawn241
    I would like to decline having Airbnb collect and remit Use Taxes to my state . I will collect and remit them just as I do for my direct bookings. How do I change the settings? Is there a down side to this course? Thank you, Hosts. Latest reply by Joan2709