Help with your business

A customer pay for only 1 room - she was supposed for two. Now she is checking out but she hasn't paid for the 2nd room. Which is the best way for her to pay for the 2nd room?* create a new reservation* pay any other method*any suggestions Latest reply by Alfredo476

How would I offer something like a promo code to friends and family who want to use our place? I am aware of the ability to offer a discount but I don't want to have to manually do it each time. So if I have ski patroller friends who want to stay at ou... Latest reply by Raymond390

How can I talk to anyone at airbnb about this most people love this property Latest reply by Mike-And-Jane0

Our bookings have been way down during the month of January and late December. Is anyone else experiencing this problem? I thought perhaps I should change to smart pricing. Do people have an opinion about smart pricing? It seems that Airbnb does push host... Latest reply by Eleanor175

How do I opt out of the new listing 20% off promotion? It doesn't have an option to remove that I can find Latest reply by Ann72

Bom dia all, I am new to hosting. I have a possible guest who wants to book the entire month of May. MY rate is 50 e per night. I have a 20% monthly discount and a 10% weekly discount set up. He is requesting a better rate. I can only go as low as the... Latest reply by Danielle1323

Hello! Do You know what to do? I didn't receive three payouts for two weeks. Nobody can help me. Airbnb is telling me that I should contact with the bank or the payoneer. Payoneer doesn't want to talk with me at all. My bank needs the swift type of confir... Latest reply by Catherine2834

Ciao a tutti!Stiamo cercando una persona che possa occuparsi delle pulizie e della biancheria (lenzuola/asciugamani) per il nostro appartamento a Roma, zona Colosseo. Qualsiasi segnalazione di persone affidabili e capaci per offrire questo servizio sará ... Latest reply by Sybe

First of all, we let guests know we are just a few minutes away and always send a message when the house is ready to check in early, with: "Let us know if you need anything or have any questions. Enjoy your stay!" A guest who checked out 6 days ago seemed... Latest reply by Bianca562

Hello, I'm trying to create my 4th listing, but I cannot add a cleaning fee as the whole Fees section doesn't have Edit link.How do I add a cleaning Fee?I also noticed my other listings which have cleaning fee set don't have that Edit option either, so I ... Latest reply by John6179