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Hallo, ich habe eine staatlich angeordnetes Beherberungsverbot. Wie kann ich meine Buchungen zu 100% stornieren ohne von Euch Sanktionen zu erhalten. Gruß Steffen Latest reply by Marit-Anne0

I’m trying to get full refund due to corona virus lockdown & unable to now have overnight Stays!I am being passed around & still being offered only 50% refundThe owner says I need to send request for full refund which I have tried & cannot seem to do? Latest reply by Marit-Anne0

Hi Everyone! Our first Airbnb rental has a link provided by Airbnb. We just opened our second Airbnb rental. It does not have a link. My question is: why doesn't it have a link or will Airbnb provide a link for us to send out after a certain grace period?... Latest reply by Emiel1

As we now cant legally host after Wednesday, is it our responsibility to message guests or up to them to cancel. They can't expect to still come can they? Latest reply by Helen350

Hello,The local government requires all travelers to register online at vista.baguio.gov.ph. I need to inform my guests of this new requirements; without this registration they will not be allowed to enter the city. However, Airbnb does not allow us to p... Latest reply by Helen3

Do you use services that either help you verify a phone number or check on an inquiring guest's credit? I am asking for 2 reasons: 1. Reverse Phone Look Up Service: I just received a text message on my phone with someone named Leo, claiming to be interes... Latest reply by Helen3

Airbnb seem to have increased guest service fees by a couple of percentage points without any form of communication or explanation.Airbnb are now charging guests and hosts fees totalling around 20% of my daily rate! This seems excessive and will chase cus... Latest reply by Gary864

Hi, I've seen the Airbnb marketing promotion about using social media to promote your Airbnb property - but it relates to an entire home. Just wondering if anyone out there uses Instagram etc to promote just a room in their property, is it working etc? I ... Latest reply by Emiel1

Hi everyone, As you may have seen, all of Australia's state and territories are currently free of community spread of COVID-19 except for New South Wales and Victoria. The Western Australian government yesterday annouced that travellers from all states an... Latest reply by Charles224

I am wondering if anyone has had this happen to them. We have had two different guests ask to use the mailbox. Each potential guests has no rating and is new to Airbnb. They are only wanting to stay for 5 days but want to receive their mail at the house.... Latest reply by Nima11