We had guests that checked out a day earlier than they had anticipated and as they are the parents of our neighbors, I wanted to go the extra mile and refund then for the night they did not stay. I processed the refund (resolution adjustment) but then rec...
Latest reply by
Jenny1331
Hi there -I am having trouble finding the information I need and hoping you can help. Can anyone in Seattle tell me exactly what is needed from a licensing perspective to enter my house on AirBNB with a 30 day minimum stay? We are only interested in long...
Hi there, I have successfully hosted an Airbnb property in London for 3 years. We are now selling up and I would love to be able to do the same in my home town of Glasgow (we have been thinking of purchasing a property there and doing either long-term le...
Latest reply by
Helen3
Hello,do exist the possibility to make a special offer with a one-time edit of the cancellation policy? Eg. Guest wants a special discount for a long stay period. I want to make a discount but I am afraid of guest cancelling right before: I want to apply ...
Latest reply by
Alexandra316
HiFor people hosting in uk, if you have a booking for a couple of months do you inform your local council and give your guests names?
Latest reply by
Helen3
I have had difficulty renewing my registration for short term rentals in Seattle because of the city's awful system. AirBnb cancelled my listing then when my registration lapsed. i am a Superhost and have a five star rating. I have endured many covid canc...
Latest reply by
Helen3
Hi @Scott , not sure if this has been brought up before but we would really really love for the email we receive with a review, to mention the property they stayed at so we know which manager it is intended for. With 125 properties it is impossible to rem...
Latest reply by
Scott
I had a guest who checked in on NYE. At 11p they informed me that the toilet was leaking in 1 of 3 bathrooms. The previous guest made no mention of this. I was even able to get someone to come look at it on new years day. The guest, Mandy, made no me...
Latest reply by
Shannon629
Just receive a mail I need to register my listings with the license no. in accordance with the Alojamento Local Law in Portugal. I assume this is an automatic generated mail to remind all hosts, since I have done so already for 7 years. It is a good thing...
I'm located in California and was recently laid off and collecting unemployment. I host an Airbnb part-time at my home and I cannot get a straight answer as to if I am to report this income to EDD. At the end of the year, after expenses, I usually operate...
Latest reply by
Helen3