Help with your business

I am very disappointed about the recent airbnb performance. I had a guest who left without returning one set of keys. That forced me to change the lock. We bought the lock and changed the lock, that way is much cheaper than hiring a locksmith. We just ch... Latest reply by Sybe

Hello! Would anyone have a template for a "Vacation Property Rental Agreement"? With the current inability to enforce unlawful detainers, accepting guests for more than 28 days in California has become a scary proposal. I have a template for standard ren... Latest reply by Cherie71

I have a guest that booked the month of June due to a class. The class got cancelled and so the guest wants to cancel. Since it’s long term, and strict, there wasn’t going to be a refund. They are from the same state and gave me more than enough notice to... Latest reply by Emiel1

Is there a way for me as host to send a request for reservation to the potential guest before they request dates? Latest reply by Emiel1

A customer pay for only 1 room - she was supposed for two. Now she is checking out but she hasn't paid for the 2nd room. Which is the best way for her to pay for the 2nd room?* create a new reservation* pay any other method*any suggestions Latest reply by Alfredo476

How would I offer something like a promo code to friends and family who want to use our place? I am aware of the ability to offer a discount but I don't want to have to manually do it each time. So if I have ski patroller friends who want to stay at ou... Latest reply by Raymond390

How can I talk to anyone at airbnb about this most people love this property Latest reply by Mike-And-Jane0

Our bookings have been way down during the month of January and late December. Is anyone else experiencing this problem? I thought perhaps I should change to smart pricing. Do people have an opinion about smart pricing? It seems that Airbnb does push host... Latest reply by Eleanor175

How do I opt out of the new listing 20% off promotion? It doesn't have an option to remove that I can find Latest reply by Ann72

Bom dia all, I am new to hosting. I have a possible guest who wants to book the entire month of May. MY rate is 50 e per night. I have a 20% monthly discount and a 10% weekly discount set up. He is requesting a better rate. I can only go as low as the... Latest reply by Danielle1323