Help with your business

Hello, this past week I had a two time convicted felon stay at one of our Airbnb’s. I had no idea until the cleaning crew showed up and the place was a disaster. Soiled clothing, piles of trash everywhere even dirty diapers scattered around floors, on ... Latest reply by Colleen253

Hi I rent out three bedroom in my primary home through air b &b in Ga. And also have a home in which I rent out three bedroom as well to different guest. Can anyone suggest a reputable company which offers home owner and liability insurance for short ... Latest reply by Helen3

Is there any way to check what your prices were set at for previous months. For the summer and holidays I increased my prices, and I want to do the same for 2020, but can't remember what my prices were in the past. I know I can look back on individual b... Latest reply by Elizabeth774

I have just checked our nightly rates and yet again have found random dates have had the nightly rate reduced with no changes to our rates by us. I wouldn’t mind if the rates were realistic and consistent with the set rates but this glitch always drops th...

Payouts missing from 3 months

I think it would be great if hosts can get paid before guests check in especially if we have a strict cancellation policy. Why do we have to wait until the guests check in to get paid? Or with any cancellation policy I think hosts should get paid immedia...

Hello I'm not getting my some of payouts from November month till missing 18 payouts ,please help me Latest reply by Vishakha2

Last year, if we had unbooked dates approaching, we were given the option of setting discounts for a short time, maybe 7-10 days, with discount rates being maybe 8% or 11% etc. This was good, we liked it. But recently, we no longer get this showing up. In... Latest reply by Trevor243

How do one request Air bnb to come take new professional photos ?

My current guest checked in a month ago and checked out today and still no payment. I have spoken to customer service 3 times and they say it's a technical issue they're working on. A month... Surely I can request interest on this payment? And how am I as...