Thank you Nancy! Your information is much appreciated! We are cancelling our contract this April when it expires, and I will absolutely share the details. They don't have great Yelp reviews, which we didn't realized until after the fact. Living in Seattle, we were a bit "blind" coming into this Big Bear vacation rental purchase. After this experience, we're hoping to be seasoned professionals! We have flown down 1-2 times per month since the purchase last October, to make sure we're there for appliance delivery, furniture, etc. We've completely refurnished the home, adding a beautiful new hot tub, alarm system, etc. We are truly looking for someone to be available to clean after renters, and greet them if need be, especially for emergencies. I will go to AirBnB and check it out. Thanks again!
Cheers~
Deborah