Cancellation refund

Michele852
Level 1
Springfield, OR

Cancellation refund

I just cancelled a booking and I don't think I get my service fee back. I cancelled within the grace perriod. What is going to be my total refund? I paid $94.09. Thanks!

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Michele852 

The refund is calculated using the cancellation policy attached. This is a community of hosts, we can not see your reservation details. If you cancelled within the "48 hours" grace period, normally there is a total refund (read all details here: https://www.airbnb.com/home/cancellation_policies)

If you feel something is in error you can contact Airbnb:

Contact Airbnb - Community Guide [Updated]

Best regards,

Emiel

 

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