I want to update the Guidebook for my listing in a very rural part of Newfoundland, Canada, where most business are not in Google's database and there are no street numbers.
Also, another airbnb less than 1/4 mile from mine is showing up on Google Earth as a point of interest. That would be OK, but it has also gotten merged with an actual point of interest, and when I try to add that to my Guidebook, my competition shows up as the title on the entry. I want to mention the real point of interest without advertising the competition, but I can't untangle them. Are we all subservient to Google now?
There is also a new cafe I want to add, but it's located in the firehouse (very very rural!) and airbnb titles it Firehouse instead of the cafe's actual name.
Several someones on the phone (and a bunch of unconnected calls and unanswered emails - are there any humans in abb HQ anymore?) have been utterly useless, so anything you can offer is better.