I loved clearbanc. They were upfront with their policies and fees, plus they only took 1/2 of each rental. A huge plus for the small Airbnb hosts like myself.
A month or so after paying off my second advance I was contacted by text/phone by my Clearbanc asking if I needed another loan. I emailed the Clearbanc rep a week or two later. Then filled out the request forms (just like I had for the previous 2 x loans). Unlike my previous experiences though, it took almost a week to hear back! I only received a call after using the web chat help!
The only thing I was told I needed to do was to reconnect my Airbnb account to Clearbanc (just like I had done before.)
No one mentioned the policy changes.
After all that... I finally got a response, it was the same as Alison received... "does not qualify for another advance...."
I was disappointed because I was relying them, especially after my Clearbanc rep was the one who approached me directly!
Clearbanc referred me to Payfully, which by then I had already registered for. However, I was experiencing an issue linking my Airbnb to Payfully, and had not received a response from Payfully support. (I kept/keep receiving a "two auth needed" error bubble on the link screen.) How frustrating!
A week later I received an email from Payfully stating that due to increased demand they weren't on-boarding new users. Apparently tha was the reason for the error I was experiencing?!
Did anyone have a similar experience signing up for Payfully?
Are there any other alternatives to Payfully and Clearbanc?
