Payment issue

Answered!

Payment issue

Hi, I'm trying to book an apartment and I'm having problems with payment, all of the steps are done as required also I checked so many times my credentials they are good but I'm getting an error when I submit my form. I also I called my bank customer support team and they said to me that they have not found any attempt or any transaction from Airbnb. So I'am assuming that the problem is something internal from airbnb. 

 

Error:

Let’s try that again
We were unable to authorize use of your credit card. Please confirm that all the details are correct. You may also contact your bank to confirm that they are not blocking the use of your credit card or you may use an alternate payment method.

 

Can someone please help me find out what;s the problem.

 

Thank you in advance.

1 Best Answer
Emiel1
Level 10
Leeuwarden, The Netherlands

As this is a community of hosts i think you better contact Aibnb for this issue:

Contact Airbnb - Community Guide [Updated]

View Best Answer in original post

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

As this is a community of hosts i think you better contact Aibnb for this issue:

Contact Airbnb - Community Guide [Updated]

Patricia1992
Level 2
São Paulo, Brazil

I can't pay my reservation either. Same error mesaage.