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Refund

‎09-04-2020 07:22 AM
Arzu18
Level 1
Clareville, Australia
‎09-04-2020 07:22 AM

Refund

My travellers booked my airbnb in 3rd of April. She was planning to come this weekend but she wants to cancel. She wants %50 refund. What should I do? Please could you answer as soon as possible? Thanks

regards 

arzu

‎09-04-2020 07:22 AM
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‎09-04-2020 08:53 AM
Mike-And-Jane0
Top Contributor
England, United Kingdom
‎09-04-2020 08:53 AM

@Arzu18 I would refund the 50% but its a personal decision that only you can make

‎09-04-2020 08:53 AM
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‎09-04-2020 12:17 PM
Helen3
Top Contributor
Bristol, United Kingdom
‎09-04-2020 12:17 PM

If I was in your situation I would offer a complete refund if there is a lock down in your area or their area and they are unable to travel.

‎09-04-2020 12:17 PM
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