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When the host is lying about the property and finally there is no access to the house.

‎24-06-2019 07:34 PM
Eva829
Level 1
Victoria, Australia
‎24-06-2019 07:34 PM

When the host is lying about the property and finally there is no access to the house.

what can I do when the host is lying about the property and finally there is no access to the house, I can not go and does not refund my money. What am I doing?

‎24-06-2019 07:34 PM
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‎24-06-2019 08:04 PM
Ana1136
Level 10
Ohrid, Macedonia (FYROM)
‎24-06-2019 08:04 PM

@Eva829 you need to call Airbnb and explain the situation, they will cancel the reservation, refund you and help you find alternative stay.

 

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/td-p/413245

‎24-06-2019 08:04 PM
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